Privacy Policy

At Pooches, we collect information to provide you with the best pet insurance experience. This includes:

• Personal Information: Name, address, email, phone number, and payment information
• Pet Information: Pet's name, breed, age, medical history, and veterinary records
• Usage Data: How you interact with our website and services
• Claims Information: Veterinary bills, medical records, and claim documentation

We use your information to:

• Process insurance applications and provide quotes
• Manage your pet insurance policy and process claims
• Communicate with you about your policy and claims
• Improve our services and develop new features
• Comply with legal and regulatory requirements
• Prevent fraud and ensure security

We do not sell your personal information. We may share your information with:

• Veterinary Partners: To verify claims and medical information
• Service Providers: Third parties that help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure payment processing through certified providers

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

If you have questions about this Privacy Policy or how we handle your information, please contact us: